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Exam ITIL-4-Transition Question - Answers ITIL-4-Transition Free
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Individuals who work with ITIL affiliations contribute the greater part of their energy working in their work spaces straightforwardly following accomplishing ITIL 4 Managing Professional Transition certification. They don't get a lot of opportunity to spend on different exercises and regarding the ITIL ITIL-4-Transition Dumps, they need assistance to scrutinize accessible.
ITIL 4 Managing Professional Transition Exam requires candidates to have a strong understanding of IT service management and the ITIL framework. ITIL-4-Transition exam consists of 40 multiple-choice questions that must be answered in 90 minutes. Candidates must score at least 28 out of 40 to pass the exam, and the exam is available in multiple languages. Upon passing the exam, candidates will receive the ITIL 4 Managing Professional certification, which is recognized globally as a mark of excellence in IT service management. ITIL 4 Managing Professional Transition certification demonstrates that the candidate has the skills and knowledge required to manage IT services effectively and efficiently, and is an essential qualification for IT professionals who want to advance their careers in the field of IT service management.
ITIL 4 Managing Professional Transition exam is the quickest and most efficient way for ITIL v3 certified professionals to transition to ITIL 4. It is a high-level certification that covers the key concepts and principles of the ITIL 4 framework. ITIL-4-Transition Exam is designed to test the candidate's understanding of the new ITIL 4 framework and how it differs from the previous version.
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ITIL 4 Managing Professional Transition certification is an important qualification for IT professionals who want to stay up-to-date with the latest trends and best practices in IT service management. ITIL 4 Managing Professional Transition certification demonstrates that the candidate has a deep understanding of the ITIL 4 framework and can apply it to improve the quality of IT services in their organization. With the ITIL 4 Managing Professional Transition certification, IT professionals can enhance their career prospects and take on more challenging roles in IT service management.
ITIL 4 Managing Professional Transition Sample Questions (Q28-Q33):
NEW QUESTION # 28
An organization supports the users of its services using a tiered structure. There are many specialists in the second- and third-line resolution teams who have worked for the organization for a long time. The organization is in the process of deploying many changes to services. This is likely to result in a large number of complex incidents. In addition, there are long backlogs of work for the second and third-line resolution teams to complete.
Which is the BEST approach or technique to resolve this situation?
- A. Machine learning
- B. Service integration and management
- C. Swarming
- D. An information model
Answer: C
NEW QUESTION # 29
Which statement is CORRECT when considering a transformation to high velocity IT?
- A. Customer-facing systems should be excluded from the change
- B. All organizations benefit from high velocity
- C. High-velocity IT should be applied throughout the organization
- D. High performance is usually part of the change
Answer: D
Explanation:
Explanation
A transformation to high velocity IT is a change that involves adopting digital operating models and practices that enable organizations to deliver products and services faster, better, and cheaper. High velocity IT is not suitable for all organizations or all parts of an organization, as it depends on the context, culture, and objectives of each situation. Therefore, statements A and C are incorrect. High velocity IT is especially relevant for customer-facing systems, as they need to meet the changing needs and expectations of customers in a competitive and dynamic environment. Therefore, statement D is also incorrect. High performance is usually part of the change, as high velocity IT aims to improve the quality, value, and outcomes of the products and services delivered, as well as the efficiency, effectiveness, and agility of the processes and practices involved. Therefore, statement B is correct. References:
ITIL 4 Specialist: High-velocity IT | Axelos
ITIL 4 High-velocity IT: the digital enterprise | Axelos
ITIL 4 High Velocity IT (HVIT) Book - EVERYONE - Skillsoft
ITIL 4 Specialist: High Velocity IT - Good e-Learning
NEW QUESTION # 30
A customer is retiring a service and has terminated the contract for the service with the service provider. The service provider will continue to deliver other services to the customer. Which should the service provider include in the plans to off board the service?
- A. Providing information to users about how to contact the service desk
- B. Ensuring that user access rights are revoked for all services
- C. Identifying and making request for outstanding payments for the service
- D. Creating training schedules for users on how to use the service
Answer: C
NEW QUESTION # 31
What is the MOST LIKELY reason that incident management would need a temporary team to work together?
- A. To resolve a complex or major incident
- B. To escalate an incident to a supplier or partner
- C. So users can resolve their own incidents with self-help
- D. So customers and users are provided with timely updates
Answer: A
Explanation:
Comprehensive Explanation:
Major or highly complex incidents may require:
* Specialists from multiple teams
* Rapid collaboration
* Focused effort to restore service quickly
In ITIL this is often called a "major incident team."
Thus, Option C is correct.
NEW QUESTION # 32
What is the CORRECT order for the three phases of problem management?
- A. Problem identification, problem control, error control
- B. Problem identification, error control, problem control
- C. Problem control, error control, problem identification
- D. Error control, problem control, problem identification
Answer: A
Explanation:
Comprehensive Explanation:
ITIL defines the three phases of problem management in this order:
* Problem identification - recognizing actual or potential causes of incidents
* Problem control - analyzing, diagnosing, and prioritizing problems
* Error control - managing known errors and workarounds
The sequence in Option C exactly matches this lifecycle.
Thus, Option C is correct.
NEW QUESTION # 33
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